Frequently
Asked Questions from Toner Discount Center
Looking to purchase toner?
Use the right column to find your copier or fax model.
What are the shipping costs for Mita toner
and supplies?
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USA
|
| All
UPS Ground Shipments |
$6.95
|
| 2nd
Day Air Shipments* |
$24.95
|
| Next
Day Air Shipments* |
$44.95 |
| *Orders
up to 15 lbs. We will contact you if your order exceeds 15 lbs. |
Where do you ship?
We ship copier, fax, and printer supplies all over the United States.
We do not ship to any other countries at this time.
What forms of payment do you accept?
We accept checks, Visa, ,Mastercard, American Express, and Discover.
How long will it take to receive my order?
We generally ship the same day your order is placed, if your order
is submitted prior to 2 PM Central Standard Time. It usually takes
2-4 days to receive your order via UPS ground.
What if I accidentally placed a duplicate order?
Don't worry!....we process credit cards offline, only after our customer
service team has carefully reviewed your order. If we notice a duplicate
order, we will contact you for confirmation before we charge your
credit card.
Do you service Government Agencies and Educational Institutions?
Yes! Please email us at info@mitacopiertoner.com or call us at the toll free
number above to setup an account and inquire about terms for these accounts.
What is you return policy?
Unopened merchandise can be returned within 15 days of purchase. You
must contact us for a return authorization number BEFORE shipping
your product back to us. Upon receiving your merchandise, we will
issue a credit to your credit card. Returns are subject to a 20% restocking
fee, and original shipping costs are non-refundable. We do not
accept returns for any opened merchandise.
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